Hosted by Breakthrough Communications, this two-hour training session will help you consider practical and effective ways for your Council to find out what really matters to people living in your community, by using printed material and digital tools. It will enable you to effectively promote your own messages, as well as better hear and respond to the voices within your local community.


Delegate fee: £50 members, £100 non-members

BOOKING PROCEDURE: Please book your place more than 2 weeks prior to the event and also ensure that you have the council's agreement when booking a place, and that you are following your council's own procedures.

All bookings by email are to be sent to Glen Ingham at

DALC will confirm all booked places with your Clerk along with detailed joining instructions.

TERMS & CONDITIONS: Please note that sessions will only be run if there are sufficient bookings. Joining instructions will be sent one week before the event, and your booking is made as soon as we receive it (unless you are informed otherwise). Please note our cancellation policy (below).

If you wish to cancel your booking please give at least two weeks notice to avoid your Council being charged in full. In the event of any emergency on the day please telephone the office.