Emotional intelligence and resilience
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Emotional Intelligence and Resilience in Practice for Clerks, Officers and Councillors
This practical workshop will help council officers and councillors form a better understanding of where our behaviour comes from and what resilience means for us in the context of our roles within the council. We'll consider different scenarios and how we might respond to them and we'll explore strategies to manage a range of situations.
About the trainer:
Breakthrough communications is passionate about helping people and organisations to communicate effectively and compliantly.
We support organisations to communicate and engage with their communities, residents and partners.
This practical workshop will help council officers and councillors form a better understanding of where our behaviour comes from and what resilience means for us in the context of our roles within the council. We'll consider different scenarios and how we might respond to them and we'll explore strategies to manage a range of situations.
About the trainer:
Breakthrough communications is passionate about helping people and organisations to communicate effectively and compliantly.
We support organisations to communicate and engage with their communities, residents and partners.