Training for non-members

We provide a wide range of expert-led training courses, all focused on the roles, responsibilities and needs of our sector. Scroll down to view a list of our current courses. The courses run year-round.  Members please log into your portal to view and book training

Our enhanced membership gives free access to up to three delegates on each running of the following courses:

Councillor Essentials

Code of Conduct

Employment Essentials

HR Appraisals

Conduct in meetings

Business Resilience

Risk Assessment



In addition we are happy to provide bespoke training to match your council's needs. For bespoke training, login and create an enquiry with subject line "Bespoke training" and let us know what you require.

We also welcome non-members on many of our courses.  

Clerk Essentials 

New Clerks Finance


General GDPR

Data Protection & GDPR for Clerks and Officers: Part 1 Foundations and Theory

Data Protection & GDPR for Clerks and Officers: Part  2 Accountability and Lawfulness

Data Protection & GDPR for Clerks and Officers: Part 3 Rights and Information Security 

Budgeting For Clerks and Finance Staff

End of year finance courses (see Finance)

Chair Skills

Councillor Essentials 

Code of Conduct

Councillors: Data Protection Training

Councillors: Social Media Skills

Finance for Councillors  

Communicating with your Community Part 1: Creating a Communications Strategy 

Communicating with your Community Part 2: Implementing Effective Community Engagement and Building Sustainable Conversations 

Creating Accessible Council Documents and Content Across Different Media

Crisis Communications for Local Councils

Dealing with Local and Regional Media

How Councils can more Effectively Engage with Young People  

Social Media for Councils: Getting Started, Creating an Effective Social Media Strategy and Getting the Fundamentals Right

Social Media for Councils: Advanced Strategies and Tactics Across Multiple Platforms 

Managing Difficult People and Conversations

Conducting Effective Appraisals

Employment Essentials - The Council as an Employee

Managing Difficult People and Conversations 

Recruiting and Retaining a more Diverse Pool of Councillors

VAT for Un-Registered Councils (VAT 126)

VAT for VAT Registered Councils

VAT Partial exemption

Year End and Audit - Income and Expenditure Accounts

Year End and Audit - Receipts and Payments Accounts (Over £25000)

Year End and Transparency - Councils Under £25000

Mitigating Risk through Internal Controls

Basic Tree Survey and Inspection

Cemetery Management

Cyber Awareness

Understanding Freedom of Information and Managing Requests

Law and Good Practice of Local Council Meetings

Playground Inspection Training 


Re-Imagining Play Space

The Role of Internal Audit

Understanding Planning 

  • Data Protection essentials            

  • DSE workstation assessment essentials   

  • Environmental awareness essentials        

  • Equality, diversity and inclusion essentials             

  • Freedom of information essentials           

  • Health and safety essentials

  • Home working essentials

  • Information security awareness essentials

  • Time management essentials

  • Stress management essentials

  • Understanding Precepts 

  • Introduction to Planning for Parish Council s